Cancellation & Refund Policy

Cancellation Policy

 We offer 100% guarantee. However, our products are subject to Terms and Conditions and we will offer a refund only if the service did not work.

       Our overall objective is safety and execution of obligations to clients. On the other hand we try to protect ourselves from casual the incidents connected with a piracy and swindle concerning the software.

       As we sell non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is delivered. As a customer you are responsible for understanding this upon purchasing any item at our site.

        If the error occur we will try our best to solve the problem in 72 hours after this time if the problem can't be solved we will make the refund but the money will be deducted the payment fee It is dependent on the payment gateway fee, usually it is range from 1% to 3% product value.

        We do not take responsibility and no warranty if your account is banned, blocked because of broken the rules of File-hosting company.

When refunding is possible:

   - The duplicated orders. If system on what or, to the reasons has sold to you two identical premium keys instead of two different. 

   - If sold system of the premium key has appeared not efficient.

   - Received a wrong voucher code, e.g. a wrong retention or wrong service. Of course we can give you another premium key code also

   - After you successfully complete payment, on any to the reasons could not give out or send you on indicating you an e-mail premium a premium key in a current of 7 days.

When refunding is not possible:

   - Ordered premium keys or accounts but do not need it anymore

   - Simultaneous purchase of several different premium keys. The scenario at which the user gets some keys, applies them, what most approaches its needs chooses, and, then tries to receive the refund for all other goods which do not approach it, is regarded as dishonest. The given actions harm to our business so we not begin to return the paid money or to resolve pretentious payments

   - We can not offer a refund if after the purchase, the user feels that the download is slow, the link is dead, or do not get the desired files to download ...

   - A refund will not be accepted if the company File-hosting is no longer active due to some technical issues, or closed according to law or other issues, or you cannot access the website.


REFUND REQUESTS should be submitted to ResellerVoucher by email at support@resellervoucher.com